Return & Refund Policy

We want customers to feel confident when shopping with DressHis. If an order needs attention, our support team will review the request and guide the next steps.

Return Window

Customers may contact support within the stated return window shown on the store policy page. Items should be unused, clean, and returned with original packaging where possible.

Size Exchanges

If a customer ordered the wrong size, our support team may help with exchange options depending on stock availability and order status.

Refunds

Approved refunds are normally processed back to the original payment method. Bank and payment provider processing times may vary.

Non-returnable Situations

Items showing heavy wear, damage caused after delivery, or missing required order information may not qualify for return approval.